Takniki Shiksha Vidhaan Council (TSVC) is committed to providing exceptional assistance to all its users. Our Help & Support team is here to guide you through your queries, issues, and concerns regarding our services, courses, programs, and website.

1. General Assistance

For any general inquiries about TSVC’s services, programs, or website navigation, feel free to contact our support team. We aim to provide quick and efficient solutions to ensure your experience with us is seamless.

2. Support Channels

You can reach us through the following channels:

• Email Support: Send your queries to enquiry@taknikishiksha.org.in. Our team will respond within 24-72 business hours.
• Phone Support: Call us at 011-71862234. Support is available Monday to Saturday from 9:00 AM to 6:00 PM (IST).
• Live Chat: Access live chat support through our website for instant help during working hours.
• FAQs: Visit the Frequently Asked Questions (FAQs) section on our website for immediate answers to common queries.

3. Technical Support

If you encounter any technical issues, such as difficulty accessing the website, payment failures, or login errors, our technical support team is ready to assist you.

• Contact: info@taknikishiksha.org.in
• Call: 011-71862234

4. Refund & Cancellation Support

For queries related to refunds or cancellations, refer to our Cancellation & Refund Policy or contact our support team for personalized assistance. Please have your registration or transaction details ready for faster resolution.

5. Course & Program Support

Our team provides full support for all our programs and services, including:

• Yoga Retreats.
• Corporate Yoga Programs.
• Yogasana Sports Programs.
• Online and Offline Classes.
• YCB-approved courses.
• College and university programs under Subharti University and Sikkim Skill University.

For assistance with enrollment, certifications, examinations, or course content, reach out to our course-specific helpdesk.

6. Complaint Resolution

TSVC ensures that all user complaints are handled promptly and fairly. For grievances:

• Email us at enquiry@taknikishiksha.org.in.
• Mention your issue in detail along with any relevant documents or proof.
• Our team will respond within 72 hours and aim to resolve your issue at the earliest.

7. Legal Support

For issues requiring legal clarification, compliance, or concerns about privacy and data security, please contact our Legal and Compliance Department.

• Email: enquiry@taknikishiksha.org.in
• Phone: 011-71862234

8. Feedback & Suggestions

We value your feedback and suggestions. Share your thoughts with us to help us improve our services. You can submit feedback through:

• Feedback Form: Available on our website under the “Contact Us” section.
• Email: info@taknikishiksha.org.in

9. Governing Laws for Support Services

Our Help & Support services comply with the following laws:

• The Consumer Protection Act, 2019.
• The Information Technology Act, 2000.
• Right to Information Act, 2005 (where applicable).

We adhere to these regulations to ensure fairness and transparency in resolving all queries and concerns.

Contact Us for Immediate Support

• Website: www.taknikishiksha.org.in
• Email: enquiry@taknikishiksha.org.in
• Phone: 011-71862234
• Address: Plot No. 08, 2nd Floor, Tikona Park (Ambedkar Park), Village Badli, Opposite Haiderpur Metro Station, Delhi - 110042

We are dedicated to helping you every step of the way and ensuring your association with TSVC is smooth and satisfactory.